We ship to the following regions:
the United States (USA / US)
Canada
all European countries / entire Europe
Shipping Methods
- Standard Airmail
- Parcel Post
- Due to carrier restrictions, remote delivery zones, or changes in regulatory policies, product availability and shipping service may vary.
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To comply with air transportation regulations, all lighters are shipped without fuel loaded inside.
Shipping Times
- Standard Airmail: Approximately 10–15 business days
- Parcel Post: Normally takes 10–30 days, depending on the destination country's postal system and delivery method.
Factors Affecting Delivery Time
- Customs Clearance: Procedures vary by country, and delivery delays may occur.
- Peak Seasons & Holidays: Airlines may experience capacity constraints during busy periods.
- Local Logistics Services: The efficiency of last‑mile delivery differs from region to region.
We shall not be liable for any delays or extra charges incurred during international transit.
Shipping Cost
Shipping rates are calculated based on order weight, with a starting rate of $10.
Damaged or Lost Packages
If your package is damaged or lost during transit, please send an email to pemuda.persiscikoneng@gmail.com, and provide your order number along with your preferred solution (replacement or refund).
Return Policy
Cross‑border orders may be returned within 30 days after receipt of the goods.
The buyer is responsible for the return shipping cost.
Items must be unused and kept in their original packaging.
Additional Information
Customs Duties & Taxes (Delivered Duty Paid / DDP)
We currently apply the Delivered Duty Paid (DDP) shipping term for all countries and regions we ship to. All import duties and taxes will be covered by our side.
Address Accuracy
Please ensure that your full shipping address details are accurate. We shall not be liable for delivery failures resulting from incorrect address information entered by the customer.
Failed Delivery & Redelivery Fees
If delivery cannot be completed due to customer‑related reasons (e.g. repeated missed calls from the courier, recipient being unavailable, incomplete shipping address, or refusal to accept the parcel), the customer shall bear all costs for redelivery, address correction and additional last‑mile handling fees.
Contact Us
If you have any questions, please send an email to pemuda.persiscikoneng@gmail.com
